Energy and critical infrastructure
24/7 IT/OT security monitoring and incident management: supporting the resilience of energy infrastructure
Energy systems and critical infrastructure must operate continuously. We provide continuous monitoring, event analysis and incident response in accordance with agreed procedures.
We analyse events from IT infrastructure and selected OT systems within the service scope to identify anomalies, threats and availability issues. Data sources and response methods are tailored to the environment and service criticality.
Enterprise combines 24/7 NOC and SOC operations with visibility of covered assets. Permissions, priorities and times for taking up cases are defined in the service specification.
Our services support NIS2 compliance and minimise the risk of energy supply disruptions.
Beyond audits and tools — active protection and incident response, 24/7
24/7 IT security monitoring
We monitor IT and OT systems, industrial networks and critical infrastructure in real time.
Event correlation (SIEM/XDR)
Correlation and automated analysis of data from agreed sources help identify threats. The SOC team assesses alert context and acts in line with its permissions and the escalation procedure.
Incident management
Every event is analysed and handled in accordance with critical infrastructure security procedures.
Rapid response and escalation
We respond around the clock, reducing MTTD and MTTR and directly limiting the risk of energy supply interruptions. Detection time determines incident impact.
Undetected incidents threaten energy supply continuity
In energy environments, a security incident can interrupt energy supplies and threaten critical infrastructure.
IT and OT systems are interconnected — a single incident can escalate quickly and affect the whole organisation.
The problem is not a lack of tools.
The problem is a lack of 24/7 response.
SOC 24/7 provides continuous analysis of security events and an agreed incident response. Analysts assess context, assign priorities and perform authorised actions to contain threats.
Ransomware protection in the energy sector — SOC and Enterprise scope
Protecting IT and OT environments requires prevention, detection, response and recovery readiness to work together. Actions in industrial systems are planned with process safety and installation availability in mind.
In SOC and Enterprise, analysts review agreed data from IT infrastructure and selected OT systems around the clock. They verify alerts, determine incident scope and perform authorised containment actions, such as endpoint isolation or session revocation, where tools and permissions allow. Enterprise combines this with NOC. Acknowledgement times, escalation and communication rules are defined in the service specification. OT actions must account for process safety and be agreed with the operations and maintenance team.
Can your organisation detect an incident in time? Find out before an attacker does
In many companies, the problem is not a lack of tools — it is a lack of response. You may not know who analyses alerts at night, how quickly incidents are detected or whether your organisation meets NIS2 requirements. That leaves you without effective control over security. We assess your environment, identify gaps in detection and response, and propose a SOC model aligned with your actual risks.
Energy and critical infrastructure
Protect the continuity of energy supplies — every minute of response matters.
An incident in the energy sector is more than a minor technical problem: it creates a real risk of supply interruption, a direct threat to critical infrastructure and exposure to strict regulatory sanctions, including under NIS2. SCADA systems, PLCs, balancing platforms and metering databases are interconnected. A credential theft attempt or anomalous IT network activity that does not trigger an early alert can allow an intruder to access the OT zone and threaten the stability of the entire system.
In energy environments, we combine threat analysis with assessment of how actions affect industrial processes. SOC handles security incidents, while NOC handles technical outages. OT oversight and response rules are agreed with the operations and maintenance team; isolating a device requires an approved scenario and appropriate permissions.
24/7 IT security monitoring
We monitor the agreed scope of IT systems and agreed OT data sources. Visibility depends on connected sources and telemetry quality; we identify and address gaps in data delivery within the service scope.
Event and alert analysis
Every alert is analysed by the SOC team. We eliminate false positives and identify real threats. Alerts alone do not constitute security monitoring.
Data correlation (SIEM/XDR)
SIEM combines and analyses data from multiple systems to help identify related events. Integrations can trigger approved automated actions. SOC provides rule oversight, context assessment and incident handling within the agreed scope.
Anomaly detection
We identify unusual user and system behaviour — often before it develops into an incident.
24/7 incident response
Following alert analysis, we initiate approved actions to contain the threat. Response priorities and methods account for the impact on services, available permissions and the client’s procedures.
Incident management
We manage incidents from detection to closure, with full documentation and accountability for actions taken.
Questions and answers
Answers to frequently asked questions:
Which package complies with NIS2 in the energy sector?
Monitoring, NOC, SOC and Enterprise differ in visibility and responsibility for handling outages and threats. The services support monitoring, response, operational resilience and documentation. No plan on its own establishes full organisational compliance; audits, the ISMS, documentation and expert roles are defined within the GRC scope.
How quickly will you restore our systems after an outage?
Service restoration time depends on the agreed RTO, available backups, recovery infrastructure and system dependencies. NOC oversees backup jobs, while Enterprise includes agreed representative restore tests. Backup storage, replacement resources and BaaS/DRaaS services require a separately defined scope. A response SLA does not guarantee restoration time.
Do you protect SCADA and OT systems?
Yes. Our service protects both traditional IT environments and systems supporting operational infrastructure — servers, databases, configuration files and complete virtual machine images associated with SCADA systems and OT infrastructure.
What if ransomware encrypts our production environment?
We coordinate recovery according to the agreed plan and service scope. Backups, retention, immutability and BaaS/DRaaS infrastructure are covered by a separate agreement. Enterprise includes oversight of recovery readiness and agreed representative tests, without automatically providing backup storage.
How do you document NIS2 compliance for a business continuity audit?
We provide operational reports and records of actions covered by the selected plan. Results of agreed recovery tests supplement these materials. Gap analysis, mapping controls to requirements and support during an organisational audit are delivered as a separate GRC scope.
How much does Disaster Recovery implementation cost for an energy company?
The implementation cost depends on several factors: the number and criticality of systems, required RPO/RTO parameters and the selected service level. Complete a short form and we will prepare a quote tailored to your infrastructure.
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