Financial services
IT security monitoring 24/7 and incident management: protection of financial operations and customer data
Financial systems operate continuously—every second of downtime or security breach means real financial loss and regulatory risk.
We provide continuous monitoring, event analysis and incident response under agreed procedures in financial environments, from transaction systems to IT infrastructure.
We analyze events from covered transaction, identity and IT infrastructure systems to identify anomalies, threats and availability issues. Data sources and response methods are selected for the environment and service criticality.
Integrating SOC and NOC connects security and availability data within the contracted scope and structures joint event handling.
We support operational resilience and activity documentation. Support for DORA, applicable regulations and supervisory guidance is defined through the GRC assessment.
What does active protection and operational resilience for payment systems involve?
24/7 IT security monitoring
We monitor transaction systems, financial applications, networks and IT infrastructure in real time.
Event correlation (SIEM/XDR)
Correlation and automated analysis of data from agreed sources help identify threats. The SOC team assesses alert context and acts in line with its permissions and the escalation procedure.
Incident management
Every event is analyzed and handled according to financial-security procedures.
Rapid response and escalation
We respond 24/7, minimizing financial losses and shortening detection time (MTTD) and response time (MTTR).Detection time determines incident impact.
Undetected incidents cause real financial losses
In finance, a security incident immediately translates into financial, operational and reputational losses.
Transaction systems, online banking and customer data are interconnected.
One event—account compromise, phishing or ransomware—can disrupt the entire organization.
The problem is not a lack of tools.
It is a lack of real-time response.
Alerts remain unanalysed while incidents develop before they are detected.
SOC 24/7 provides continuous analysis of security events and an agreed incident response. Analysts assess context, assign priorities and perform authorised actions to contain threats.
Ransomware protection in banking— SOC and Enterprise scope
A ransomware attack on a financial institution can disrupt transaction systems, expose customer data and trigger incident handling and reporting obligations. Monitoring and response should work with risk management, business continuity and the DORA requirements applicable to the organization.
In SOC and Enterprise, analysts review agreed transaction, identity and IT infrastructure data around the clock. They verify alerts, establish incident scope and perform authorized containment, such as endpoint isolation or session revocation, where tools and permissions allow. Enterprise combines this with NOC. Case acknowledgment times, escalation and communication rules are defined in the service specification.
Can your organisation detect an incident in time? Find out before an attacker does
In many companies, the problem is not a lack of tools — it is a lack of response. You may not know who analyses alerts at night, how quickly incidents are detected or whether your organisation meets NIS2 requirements. That leaves you without effective control over security. We assess your environment, identify gaps in detection and response, and propose a SOC model aligned with your actual risks.
Financial services
24/7 SOC monitoring and incident response— why are backups alone not enough?
Online banking, mobile payments, credit scoring and AML systems operate in real time. Every second of unavailability or interrupted transaction processing creates financial loss and regulatory penalty risks from bodies such as KNF and EBA, and above all an immediate loss of customer trust.
Most critical financial-sector incidents begin with an unnoticed breach: identity compromise, leaked credentials, advanced phishing or exploitation of web-application vulnerabilities. Before attempting encryption or theft of funds, the intruder quietly explores the network and expands privileges (Lateral Movement).
Operational resilience requires monitoring, response, risk management and recovery to work together. SOC analyses events from agreed applications, identities and infrastructure and performs authorised containment actions. Enterprise combines these operations with NOC. Assessment of DORA requirements and full GRC services are scoped separately.
24/7 IT security monitoring
We monitor the agreed scope of transaction systems, networks, servers and financial applications. Visibility depends on connected sources and telemetry quality; we identify and address gaps in data delivery within the service scope.
Event and alert analysis
Every alert is analysed by the SOC team. We eliminate false positives and identify real threats. Alerts alone do not constitute security monitoring.
Data correlation (SIEM/XDR)
SIEM combines and analyses data from multiple systems to help identify related events. Integrations can trigger approved automated actions. SOC provides rule oversight, context assessment and incident handling within the agreed scope.
Anomaly detection
We identify unusual user and system behaviour — often before it develops into an incident.
24/7 incident response
Following alert analysis, we initiate approved actions to contain the threat. Response priorities and methods account for the impact on services, available permissions and the client’s procedures.
Incident management
We manage incidents from detection to closure, with full documentation and accountability for actions taken.
Questions and answers
Answers to frequently asked questions:
Which packages ensure NIS2 and DORA compliance?
Monitoring, NOC, SOC and Enterprise differ in visibility and responsibility for handling outages and threats. The services support monitoring, response, operational resilience and documentation. No plan on its own establishes full organisational compliance; audits, the ISMS, documentation and expert roles are defined within the GRC scope.
How long does it take to restore transaction systems after an outage?
Service restoration time depends on the agreed RTO, available backups, recovery infrastructure and system dependencies. NOC oversees backup jobs, while Enterprise includes agreed representative restore tests. Backup storage, replacement resources and BaaS/DRaaS services require a separately defined scope. A response SLA does not guarantee restoration time.
Do you cover core banking, AML and payment platforms?
The scope can include agreed core banking systems, AML systems, payment platforms and their infrastructure. Integrations, access and response actions are tailored to technological constraints and organisational requirements. Backups, recovery infrastructure and the feasibility of RTO/RPO targets require separate scoping and verification.
Ransomware has encrypted the environment — what next?
We coordinate recovery according to the agreed plan and service scope. Backups, retention, immutability and BaaS/DRaaS infrastructure are covered by a separate agreement. Enterprise includes oversight of recovery readiness and agreed representative tests, without automatically providing backup storage.
How do you document compliance for a KNF inspection or internal audit?
We provide records of actions performed under the plan and the results of agreed tests. Mapping controls to DORA, NIS2 or data protection requirements, and support during audits and inspections, are agreed within a separate GRC scope.
Contact
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Sources and update scope
Content and link update: 15 October 2026. Response conditions, the illustrative nature of scenarios and source references have been clarified. This date does not indicate independent legal review or confirmation of an organisation’s compliance.