Medium and large organisations
IT security monitoring 24/7 and incident management: oversight of the agreed environment scope
In medium and large organisations, the problem is not a lack of tools, but a lack of real control over what is happening in the IT environment.
We provide continuous monitoring, event analysis and incident response under agreed procedures, without the need to build your own SOC.
We analyse events from business systems, identity services and IT infrastructure included in the service to identify anomalies, threats and availability issues. Data sources and response methods are tailored to the environment and service criticality.
Enterprise combines 24/7 NOC and SOC operations with visibility of covered assets. Permissions, priorities and times for taking up cases are defined in the service specification.
We support security and resilience operations. NIS2 obligations require an individual assessment of whether the organisation falls within scope; size alone does not determine this.
How do we support business continuity for essential service providers?
24/7 IT security monitoring
We monitor IT systems, applications, networks and user environments in real time.
Event correlation (SIEM/XDR)
Correlation and automated analysis of data from agreed sources help identify threats. The SOC team assesses alert context and acts in line with its permissions and the escalation procedure.
Incident management
Every event is analysed and handled according to security procedures.
Rapid response and escalation
We respond 24/7, shortening detection time (MTTD) and response time (MTTR) to minimise business impact. Detection time determines the scale of an incident.
Without incident detection, there is no control over the IT environment
In medium and large organisations, IT infrastructure is complex and distributed.
Systems, users and applications generate thousands of events every day.
Without analysing them, the organisation operates blindly.
A single event, whether phishing, ransomware or account compromise, can disrupt the entire company.
The problem is not a lack of tools.
It is a lack of real-time response.
Alerts remain unanalysed, and incidents develop for hours before they are detected.
Supply chain security and documented incident handling
Suppliers and partners of entities in regulated sectors may face security requirements arising from contracts and supply chain risk assessments. Direct NIS2 coverage requires a separate eligibility assessment. We help document monitoring scope, incident response and the division of responsibilities.
With SOC and Enterprise, analysts review agreed data from business systems, identity services and IT infrastructure around the clock. They verify alerts, establish incident scope and perform authorised containment actions, such as endpoint isolation or session revocation, where tools and permissions allow. Enterprise combines this with NOC operations. Times for taking up cases, escalation and communication rules are agreed in the service specification.
Can your organisation detect an incident in time? Find out before an attacker does
In many companies, the problem is not a lack of tools — it is a lack of response. You may not know who analyses alerts at night, how quickly incidents are detected or whether your organisation meets NIS2 requirements. That leaves you without effective control over security. We assess your environment, identify gaps in detection and response, and propose a SOC model aligned with your actual risks.
Medium-sized companies
Cyber risk management for medium-sized companies – why are backups not enough?
Medium and large businesses are major targets for targeted ransomware and supply chain attacks. Encrypting an ERP system immediately halts production and order fulfilment, an unavailable B2B platform blocks sales, and compromising a management email account leads to financial fraud (BEC). At the same time, internal IT teams are overloaded with day-to-day user support and lack the resources to maintain their own round-the-clock SOC.
Cybercriminals can also attack at night, on weekends and on public holidays, when the internal IT team may not be actively analysing events. Backups support data recovery but do not prevent prior data theft ( Double Extortion), disclosure of trade secrets or operational paralysis lasting many days.
Enterprise combines SOC security operations with NOC availability operations. The teams jointly set priorities, perform approved actions and document the incident. This model supports operational resilience; the full organisational, technical and legal requirements are defined separately through GRC.
24/7 IT security monitoring
We monitor the agreed scope of the organisation’s systems, networks, servers and applications. Visibility depends on connected sources and telemetry quality; data delivery gaps are identified and handled within the service scope.
Event and alert analysis
Every alert is analysed by the SOC team. We eliminate false positives and identify real threats. Alerts alone do not constitute security monitoring.
Data correlation (SIEM/XDR)
SIEM combines and analyses data from multiple systems to help identify related events. Integrations can trigger approved automated actions. SOC provides rule oversight, context assessment and incident handling within the agreed scope.
Anomaly detection
We identify unusual user and system behaviour — often before it develops into an incident.
24/7 incident response
Following alert analysis, we initiate approved actions to contain the threat. Response priorities and methods account for the impact on services, available permissions and the client’s procedures.
Incident management
We manage incidents from detection to closure, with full documentation and accountability for actions taken.
Questions and answers
Answers to frequently asked questions:
Does the NIS2 Directive also apply to medium-sized companies?
NIS2 can cover medium-sized businesses in specified sectors. Eligibility depends on activity, size and specific legal criteria. Participation in a supply chain may create contractual requirements, but does not itself determine direct coverage under the Act.
Which package enables NIS2 compliance to be demonstrated?
Monitoring, NOC, SOC and Enterprise differ in visibility and responsibility for handling outages and threats. The services support monitoring, response, operational resilience and documentation. No plan on its own establishes full organisational compliance; audits, the ISMS, documentation and expert roles are defined within the GRC scope.
How long does system recovery take after an outage?
Service restoration time depends on the agreed RTO, available backups, recovery infrastructure and system dependencies. NOC oversees backup jobs, while Enterprise includes agreed representative restore tests. Backup storage, replacement resources and BaaS/DRaaS services require a separately defined scope. A response SLA does not guarantee restoration time.
What if the company does not have a large IT department?
We can supplement the organization’s team with agreed NOC, SOC or Enterprise services. Roles, permissions, escalation and recovery cooperation are defined in the service specification. The organization retains system owners, business decisions and responsibility for statutory obligations; backup and disaster recovery infrastructure have a separate scope.
Can NIS2 compliance be demonstrated to clients or an auditor?
We provide operational reports and records of actions covered by the selected plan. Results of agreed recovery tests supplement these materials. Gap analysis, mapping controls to requirements and support during an organisational audit are delivered as a separate GRC scope.
Contact
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