Transport

IT security monitoring 24/7 and incident management: reducing the risk of transport disruption

Your transport IT infrastructure operates continuously, so we provide continuous monitoring, event analysis and incident response under agreed procedures.

We analyse events from TMS, logistics applications and IT infrastructure included in the service to identify anomalies, threats and availability issues. Data sources and response methods are tailored to the environment and service criticality.

Our services support NIS2 compliance and minimise the risk of operational downtime.

Incident detection and availability operations for transport

24/7 IT security monitoring

Continuous monitoring of agreed transport IT infrastructure and OT data sources, including TMS, networks, servers and logistics applications. We analyse available telemetry to identify warning signs and initiate actions according to procedures.

Event correlation (SIEM/XDR)

Correlation and automated analysis of data from agreed sources help identify threats. The SOC team assesses alert context and acts in line with its permissions and the escalation procedure.

Incident management

Security alerts within the service scope are verified and prioritised. For confirmed incidents, we perform analysis and authorised response according to playbooks to contain threats and reduce their impact.

Rapid response and escalation

NOC handles outages and SOC handles security incidents around the clock. Priorities and times for taking up cases are defined in the service specification, accounting for the importance of logistics systems. Reports show actual handling times and areas for improvement.

Operational support for transport security and NIS2 requirements

The NIS2 Directive requires transport organisations to have a real ability to detect and handle incidents, as well as safeguards.

The service supports agreed operational requirements:

  • 24/7 IT security monitoring
  • event analysis and data correlation (SIEM/XDR)
  • incident management and documentation

Incidents within the service scope are analysed, handled and documented. Reports provide evidence of operational actions; full organisational compliance is assessed separately.

The service supports monitoring, incident handling and documentation. We assess the organisation’s full requirements separately.

Protecting transport, freight forwarding and logistics systems – detecting and stopping incidents in real time

Response time is critical in transport environments.

Ransomware, account compromise and operational errors can stop TMS, fleet operations or logistics processes.

VigilHorizon provides:

  • event correlation and anomaly detection
  • alert analysis by a 24/7 SOC
  • response according to priority, SLA and agreed permissions

Once a threat is detected, an analyst assesses the context and initiates approved actions to limit its operational impact.

Detection time determines incident impact.

Can your organisation detect an incident in time? Find out before an attacker does

In many companies, the problem is not a lack of tools — it is a lack of response. You may not know who analyses alerts at night, how quickly incidents are detected or whether your organisation meets NIS2 requirements. That leaves you without effective control over security. We assess your environment, identify gaps in detection and response, and propose a SOC model aligned with your actual risks.

Transport

Failure to detect incidents brings transport operations to a halt. Your infrastructure needs to respond before the attacker acts

An IT system failure in transport is more than a technical problem: it creates a real risk of stopping logistics operations and breaking the supply chain.

TMS, fleet management platforms and transport documentation systems are interconnected. A single incident, whether ransomware, an account compromise or an operational error, can quickly bring the entire organisation to a standstill.

The problem is not a lack of tools.

The problem is the absence of real-time detection and response.

Alerts remain unanalysed, incidents develop for hours, and the organisation learns about the problem only when operations have already stopped.

SOC 24/7 provides continuous analysis of security events and an agreed incident response. Analysts assess context, assign priorities and perform authorised actions to contain threats.

24/7 IT security monitoring

We monitor the agreed scope of TMS, networks, servers and logistics applications. Visibility depends on connected sources and telemetry quality; data delivery gaps are identified and handled within the service scope.

Event and alert analysis

Alerts within the service scope are verified and prioritised according to the agreed process. We eliminate false positives and identify real threats. Alerts alone do not constitute security monitoring.

Data correlation (SIEM/XDR)

SIEM combines and analyses data from multiple systems to help identify related events. Integrations can trigger approved automated actions. SOC provides rule oversight, context assessment and incident handling within the agreed scope.

Anomaly detection

We identify unusual user and system behaviour — often before it develops into an incident.

24/7 incident response

Following alert analysis, we initiate approved actions to contain the threat. Response priorities and methods account for the impact on services, available permissions and the client’s procedures.

Incident management

We manage incidents from detection to closure, with full documentation and accountability for actions taken.

Questions and answers

Answers to frequently asked questions:

Which package meets NIS2 requirements for transport companies?

NIS2 requirements concern the ability to detect, analyse and handle incidents, beyond merely owning tools.

The 24/7 SOC package provides:

  • 24/7 IT security monitoring
  • event analysis
  • incident response
  • records of actions

The service supports agreed operational requirements. We assess the organisation’s remaining obligations separately.

How quickly do you detect security incidents?

Continuous analysis supports prompt incident detection. Detection time depends on available telemetry, detection quality and the course of the attack.

The SOC team operates 24/7, including nights, weekends and public holidays.

Detection time (MTTD) is critical: the shorter it is, the smaller the incident’s impact.

Do you analyse every alert?

Yes.

Alerts within the service scope are verified and prioritised according to the agreed process.

We eliminate false alarms and identify events requiring a response.

alerts ≠ security monitoring

What happens after an incident is detected?

The incident goes through triage and is handled according to playbooks.

We take containment actions and escalate the incident through the agreed process.

We connect detection with authorised response to contain the incident and reduce its impact.

Which systems does monitoring cover?

We monitor:

  • TMS and logistics applications
  • networks and perimeter devices
  • servers and IT environments
  • user endpoints
  • security logs

We provide visibility of agreed assets based on available telemetry.

Do you support NIS2 audits and inspections?

Yes.

We provide incident documentation, operational reports and audit support.

Every action is recorded and can be reconstructed.

Contact

Unsure whether your organisation will detect an incident in time?

We will assess security monitoring in your organisation and whether you can respond to incidents in real time. We will identify detection and response gaps and propose a SOC model suited to your environment.

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Additional interests

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